Mount Hotham Skiing Company | Hotham Alpine Resort

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At Hotham, it is important to us that our staff enjoy their experience just as much as our guests.

As well as creating friendships for life and working amongst a dynamic, fun environment, employees of Mt. Hotham Skiing Company also enjoy the following benefits:

FREE skiing & boarding at Hotham, Falls Creek and Perisher including night skiing & boarding
Free group lessons with our qualified ski and snowboard instructors.
40% off in our retail outlets.
Great discounts in our rental outlets.
Employee reward and recognition programs.
Employee wellbeing program.
Training and development opportunities.
Exclusive staff events and celebrations throughout the season.
Employment opportunities outside the winter season through partnership programs with international resorts including Whistler Blackcomb, Vail, Breckenridge, Park City and others.

We offer a huge range of snow jobs with a focus on delivering an Experience of a Lifetime for employees, so they can, in turn, provide exceptional experiences for our guests.

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Available positions during the snow season are broken down into four main categories. You can explore some examples of the types of snow jobs available below. Fixed Term and Permanent positions also become available from time to time and can be viewed on Hotham jobs platform.

FAQs

Operations

Mountain Operations is one of the largest departments in the resort and is responsible for everything from the bottom of the slopes to the highest peaks. All roles will require you to be involved in working outdoors in variable weather conditions.

Lift Operator

Be the frontline point of contact for our guests as they hit the slopes! You’ll need a high level of physical fitness and can-do positive attitude. The primary responsibility is to ensure our guests' safety as they ride our network of ski lifts.   

Groomer Operator

Maintain and ensure all runs are in pristine condition for our guest’s enjoyment throughout the resort. This role involves shift work and experience working in a ski resort is essential. Previous experience with operating earthmoving plant and equipment is advantageous.

Snowmaker

Monitor snowmaking equipment to ensure the highest quality of snow is being produced whilst assessing the temperature and weather conditions. This role involves shift work and experience using automated snowmaking technology or outdoor work within a ski resort is essential.

Hospitality

Hotham manages a number of hospitality and property venues located throughout the resort. Hospitality staff will be responsible for providing exceptional service in a range of roles from accommodation and food and beverage to commercial operations and employee housing.

Kitchen Team

Work in a team environment to prepare high quality food in our many dining areas throughout the resort. Successful applicants will be able to focus on the areas where their skills are best suited.

Qualified Chefs

Chefs play a significant role in catering for our many dining areas and providing our guests with the fuel they need for a day of adventure. You will be responsible for collaborating, preparing and delivering dishes that meet the highest quality standards. Candidates require a Certificate III in Commercial Cookery.

Food & Beverage Attendants

Provide welcoming and enthusiastic service at our vibrant and bustling food outlets in the centre of Hotham.
Food Service Attendants can work at any of our locations across the resort assisting with outlet opening and closing duties while being responsible for the efficient and hygienic service of high-quality food at Hotham’s food outlets.

Cleaners

Work as a team to ensure the timely cleaning of all Hotham-serviced guest rooms. Our cleaners look after guests and the resort through the cleaning and sanitisation of commercial areas, guest accommodation, employee housing and much more.

Cleaning teams are assigned to roles based on location, work experience and suitability. On the job training will be provided to all successful applicants.

Resort Services

The Resort Services Department offers customer service-based roles throughout the resort from hire and retail to guest services assistants.

Guest Service Assistant

Guest service assistants are customer service stars who go above and beyond to help create lasting memories for our guests. In this role, you will assist in selling and validating our tickets, passes and Snowsports lesson products as well as providing information on the resort. You will help our guests have the experience of a lifetime while they’re at Hotham.

Retail & Rental Hire Attendants

Our retail and rental attendants are fountains of knowledge when it comes to the latest tech and best fit of equipment and outerwear for our guests. From experienced rental technicians and boot fitters to retail and hire attendants there’s a range of roles on offer – if you know the gear and love providing outstanding customer service, we have a place for you.

Snowsports School

The Snowsports Department offers positions ranging from fully qualified ski and snowboard instructors through to those who have never seen snow but really enjoy working with children or have an administration background.

If you have a passion for snow and an eagerness to help others, then we want you to join our Snowsports team! Develop your skills in an exciting and fulfilling environment while making lifelong friendships and helping our guests make the most of their winter holiday.

Certified Snowsports Instructor
Certified, experienced instructors with teaching experience that align and advanced skiing or riding ability.

Uncertified Snowsports Instructor
Intermediate and advanced skiers and/or snowboarders who are passionate about snow and eager to learn how to teach others.

Since it is required that all instructors are certified, Hotham Snowsports School will provide on-snow APSI (Australian Professional Snowsports Instructor) Level One Training and your first APSI Level One Examination at no cost to successful uncertified applicants. Plus, all our instructors receive ongoing professional training throughout the term of their employment.

Make this the year you leap out of your comfort zone and chase your dreams of working on snow!

Snowsports Support Crew Worker
Snowsports support crew workers are our support team for the Mt.Hotham Snowsports Department and love nothing more than helping our younger guests enjoy their experience.

Snowsports Race and Events Worker
Experienced skiers & riders with race and events experience who facilitate epic on-snow events for our guests and staff, specialising in alpine racing, freestyle and recreational events.

Mt Hotham Skiing Company (MHSC) is the largest operator at Hotham Alpine Resort and seeks motivated, innovative and dynamic individuals each year to join our team working at Hotham, at Australia's Highest Alpine Village.

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Owned by Vail Resorts, the company is responsible for the ski field operations including snow grooming, snowmaking, lifts, snowsports school, hospitality, tickets, guest services, retail, equipment hire, property, maintenance, events, marketing and more.

We operate year-round with a permanent workforce of around 50 employees. During our winter season (June to October) we hire a huge range of snow jobs, and our numbers grow to a whopping 400!

While previous snow experience is desirable it is not essential for many positions. Our huge variety of jobs means we've got a role for you. Whether you're an experienced instructor or groomer operator, want to deliver great customer service in a guest service, hospitality, retail or hire operation role, or if you've always wanted to be a lift operator - come join our team!

Hotham is unique with much of the staff accommodation being on mountain at Hotham or just down the road in Dinner Plain, allowing our staff to be immersed in the culture of the mountain and enjoying easy access to the slopes on days off. Our unique mountain top village brings our teams together to create a strong, welcoming community that we’d love you to be part of. We guarantee you won’t regret a season at Hotham.

Is there staff accommodation available?

MHSC employees who request staff accommodation will be housed in Hotham Staff Accommodation, basing you on snow at Hotham or in nearby Dinner Plain. Most of our staff accommodation is in two to four-share rooms and you will have the option to request one other MHSC employee that you would like to share with. We will provide further information on how to request staff accommodation once you have signed an offer of employment.

How do I get to Hotham?

Hotham is a 4.5 hour drive from Melbourne. You can fly into either Melbourne or Albury and arrange a transfer to Hotham.

You can check out our tips about getting to Hotham here!

Resort Entry & Parking

If you are driving to Hotham, have a look at the useful information here.

Please note, Resort Entry Permits are required for all cars stopping in a Victorian Alpine Resort during the designated snow season. Staff Resort Entry Permits are available with more information regarding these and staff parking provided to successful applicants during the onboarding process.

It is also legal requirement for all vehicles, including 4WDs, entering the resort to carry correctly fitting diamond pattern snow chains during the designated winter season. Chains can be hired or purchased from Rays Ski Shop in Myrtleford, Hoys in Harrietville and Omeo Ski Hire & Service Station in Omeo.

Further information regarding pricing for staff season car permits and staff parking arrangements will be provided to successful applicants during onboarding.

Getting Around Mt Hotham

The Mount Hotham Resort Management Board provides a free internal village bus service to visitors and staff. You can catch it at any of the “Village Bus” bus stop signs which are located near most car parks, major lifts and accommodation.

There is also a bus service operating between Hotham and Dinner Plain every day of the snow season. No bookings are necessary, and the service is free to Hotham staff.

Life on the Mountain

Hotham has a great mountain culture filled with a welcoming community of like-minded individuals, all passionate about our resort. Check out all the bars and restaurants around the mountain, with many offering staff discounts to ensure. Mt Hotham Ski Company staff also enjoy 40% off at lift company operated venues such as The Bird.

Some highlights to life on the mountain include Staff Night at The Genny on Monday nights, the weekly Darts Comp on Wednesdays, watching the sunset as you enjoy apres at The Bird and some great on snow events including Retro Day and some great ski and snowboard competitions throughout the season if that’s your thing!

New Applicants

How do I apply?

Go to the Hotham Careers Center.

Click “Search” and then click on the title of the position that you wish to apply for.

Check the job description and click on “Apply Now” to start your application.

When do applications open?

Applications for winter season employment open in the first few months of the year. You can complete an expression of interest in the Hotham Careers Center to be notified when applications are open.

We also recruit for many roles all year round, so keep an eye out as there may be something for you!

How do I log into the online portal?

Go to the Hotham Careers Center.

Use your email address and password to log back into your account at any time.

If you have forgotten your password, click "Forgot Password?" and a reset link will be emailed to you

How do I attach my resume?

Click "Browse" and select the document you wish to attach.

You must click on the "Attach" button to upload your resume. You have correctly attached your resume if you can see the document name under “Resume.”

Make sure to save before you close the webpage.

Can I attach a new resume?

Yes. You may login to your account and upload a new resume and update any of your personal details at any time.

Go to “My Info” then scroll down to resume. You will have to remove your current resume before attaching a new one.

Can I attach separate cover letters if I am applying for more than one position?

To submit a revised cover letter, please email your letter to human.resources@vailresorts.com.au.

How can I check on the status of my application?

Login and go to “My Jobs” and you will be able to see the status of each application.

Can I change my email address?

Yes. To change your email address, login and go into “My Info”. Enter your new email address in the email address text box.

My password is not working

You can request a new password here. If you have tried to log in and have 5 failed attempts your account will lock automatically.

To unlock your account, please contact human.resources@vailresorts.com.au. We will unlock your account and send you a new temporary password.

Can I apply for more than one position?

Yes, we recommend that you apply for no more than three vacancies at any one time. If you have been listed as unsuccessful for one position, you may apply to another position.

International Applicants

Do I need a visa?

Anyone working for Hotham must have the right to work legally in Australia. This means you will need a visa with work rights.

The most popular type of visa to work at Hotham for young adults is the 'Working Holiday Maker Visa' for those who want to extend a holiday and work in Australia to fund it.

To check the requirements and apply click here: Working Holiday (subclass 417) or here: Work and Holiday (subclass 462).

For some skilled roles such as certified, experienced Snowsports Instructors, Groomers and Snowmakers we will support successful candidates that are not eligible for a WHV to gain a suitable work visa for Australia. The Talent Acquisition team will contact successful candidates that are foreign residents with further information.

You can also explore other visa options on the Department of Home Affairs website.

Can I extend my working holiday visa with you?

To apply for your second or third visa and check your requirements click here: Working Holiday (subclass 417) or here: Work and Holiday (subclass 462).

Unfortunately, working with us does not qualify as 'specialised work' in regional Australia for the purposed of extending a Working Holiday Visa.

What are the language requirements?

Hotham is an Equal Opportunity Employer and welcomes foreign applicants and those from diverse cultures.

All our employees must be able to communicate clearly with co-workers and guests in English, for safety and customer service. Please be prepared to go through the interview process and supply your resume in English.

What is a Tax File Number?

As part of being employed in Australia, you will need to obtain a Tax File Number (TFN). You can apply online for your TFN once you are in Australia and should do this directly with the Australian Tax Office (ATO) here.

Obtaining a TFN is FREE. Do not be scammed into paying companies to obtain a TFN on your behalf.

Tax will be withheld from your pay, and you may need to lodge a tax return each year. The requirement to lodge a tax return will depend on how much income you earn during the year. You are a “working holiday maker” if you have a Working Holiday (subclass 417) or Work and Holiday (subclass 462).

More information is available on the ATO Website.

What is Superannuation?

Australian Superannuation is a form of saving for retirement in Australia. Your employer must make regular payments into a fund for employees towards their future pension.

Simply, ‘Super’ is money put aside by your employer over your working life for you to live on when you retire from work. Your employer will open a Superannuation account for you if you do not elect to supply an existing fund.

International employees leaving Australia can apply to have Superannuation paid as a Departing Australia Superannuation Payment (DASP). You can find more information on the Australian Taxation Office website here.

Offers & Contracts

What should I do if my contract details are incorrect?

Email human.resources@vailresorts.com.au along with details of your concern and HR will address the issue and reply to you in a timely manner. Please include a copy of any qualifications/certificates that might affect your rate of pay.

Can I apply to work for a different department?

New applicants can apply for up to three roles that they feel suit their interest, skills and experience.

If you have worked for us previously and would like to apply to a different department you will need to log into the careers website and apply for the role you would like to change to.

How will I receive my offer of employment?

Successful applicants will have an employee profile created and receive an electronic letter of offer containing all details of the position offered. As a successful applicant you are required to either accept or decline your offer by the expiry date. Once an offer is accepted, you will receive further pre-employment onboarding activities to complete.