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Mt Hotham Resort Management

Winter Seasonal Employment - Visitor Services 

Published 27 January 2023

Applications for Winter 2023 are now closed.


Would you like to experience a winter at the highest alpine village in Australia, working in one of Australia’s premier snow resorts?  

Are you passionate about providing outstanding service to visitors, stakeholders and staff?  

Are you ready for a new challenge in one of the most beautiful locations in Australia? 

We are looking for seasonal staff that are enthusiastic, flexible, friendly, and bring a can-do attitude to everything to they do!   

Mt Hotham, in north-east Victoria, boasts some of the most outstanding ski and boarding terrain in Australia with a thriving village offering a range of bars, restaurants and cafes so you can make the most of the après ski scene!  

Interested? Apply today!  Shortlisting of candidates and interviews are to commence immediately! 

Applications close 31 March 2023. 


As a Visitor Services team member you’ll be working directly with our resort guests, providing exemplary service. The visitor services team aims to ensure every visitor to Mt Hotham has an amazing experience! 

Visitor Services outdoor team 

You’ll be outdoors, working early mornings, late nights and some long days to deliver the outdoor operations that provide an incredible visitor experience. You’ll be prepared to work in all weather, including snow, to ensure guest safety and amenity. 

Your role might include providing guests information on resort activities, safely directing guests in the car parks, setting up signage or managing traffic, and supervising our snow play zone. 

Roles currently available are: 

Visitor Services Information team 

Our visitor information team provide resort information services and support for visitors and manage resort entry permit sales and vehicle compliance. 

Working indoors in our visitor information office, these roles require outstanding customer service skills and strong computer skills. These roles also work outdoors at the resort entry gates in Harrietville and Mother Johnsons or managing in resort vehicle compliance, so you’ll be prepared to work in all weather, including snow. 

Roles currently available include: 


Working for Mt Hotham has a range of benefits including:

  • A FREE Resort Entry Season Permit  
  • Village parking  
  • A great pay rate and conditions 
  • Employee wellbeing program 
  • Training and development opportunities 
  • Great staff culture and fun workplace  
  • Hours worked for resort management may entitle you to partial reimbursement of your pre-purchased Vail Resorts EPIC pass

Working with Mt Hotham Resort Management, you’ll be working with a team who are responsible for a range of services (similar to a council) that includes snow clearing, XC trail grooming, visitor information, resort entry and parking, ski patrol, and utility services including water, garbage and roads. 

Mt Hotham Resort Management is part of Alpine Resorts Victoria, a government body established on 1 October 2022 under the Victorian Department of Energy, Environment and Climate Change to administer Victoria’s six alpine resorts

Mt Hotham Resort Management subscribes to the seven public sector values that guide the actions of all staff operating in this sector:  responsiveness, integrity, impartiality, accountability, respect, leadership and human rights.   

Our vision is to establish Mt Hotham as a lead regional tourism destination with a thriving year-round economy, delivered within an environmentally sustainable framework, and you will play an important role in helping us achieve this!

How do I apply? 

Simply click on the link above, which will take you to a Survey Monkey form. Complete the form with as much information as you can. You’ll be asked to select up to three roles you’d like to be considered for. You only need to complete the form once. 

What information do I need to provide? 

You will need provide a summary of your personal details, your Australian driver's licence type, your availability, previous experience and why you would like to work at Mt Hotham. 

What documentation do I need to provide in my application? 

You’ll need to upload: 

  • your most recent resume including previous skills and experience 
  • A recent photo for identification purposes 
  • A cover letter (optional)

Do I need an Australian driver's licence? 

Yes – all roles require at minimum an automatic car driver’s licence. Some roles require specific licences including heavy rigid and HC. 

What are the COVID vaccination requirements? 

All staff are required to be double vaccinated for COVID-19. Emergency services employees are to have had at least 2 vaccinations and a booster. 

Do I need a Working With Children Check (WWCC)? 

Applicants for Visitors Services and Ski Patrol roles are required to have a current WWCC. 

Do I need to be an Australian citizen? 

You are required to be legally entitled to work in Australia. 

How do I check the status of my application? 

Contact Angela Melaney at

Who can I talk to if I have more questions? 

Employment specific questions 

Angela Melany at

General resort questions or 03 5759 3550  

Can I apply for more than one position? 

You can apply for up to three positions. Choose your top three based on your interests, experience and qualifications. 

What happens after I have submitted my application? 

If you are successful, you will be contacted to arrange an interview. The interviews will be conducted online. 

Is accommodation provided to staff? 

Accommodation on-mountain is limited. Whilst every endeavour will be made to provide accommodation, applicants are encouraged to make their own arrangements where possible. Community Facebook pages are a good place to start looking. If accommodation is provided it will be in two or four share rooms, with shared living and bathrooms areas.