Resort Entry Permits

General information

• Day and multiday permits are no longer issued as printed permits and are therefore not required to be displayed on your vehicle.
• In certain situations, Mt Hotham Resort Management may contact you on the contact details you have provided, please ensure they are correct.
• Please retain your receipt for your records as proof of purchase for your valid resort entry permit.

PLEASE REFER BELOW FOR CANCELLATION / REFUND POLICY AND GENERAL CONDITIONS

Mt Hotham Day or Multiday Resort Entry Conditions

Under the Alpine Resorts (Management) Regulations 2020

• All vehicles stopping* within the boundaries of the Mt Hotham Alpine Resort must pay a fee to enter the resort. 
  • At Mt Hotham this is in the form of an electronic Mt Hotham Resort Entry Vehicle Permit for your vehicle.
  • There are several Mt Hotham Resort Entry Vehicle Permits - (Day, Multiday and Season) known as Resort Entry Vehicle Permits.
    • The Resort Entry Vehicle Permit is not valid on vehicles with the capacity to carry more than 12 passengers (including the driver) even if some of these seats are vacant.
    • The Mt Hotham Resort Entry Vehicle Permit is not valid on commercially operated vehicles, in line with Road Safety Act 1986.
• During the declared snow season, all vehicles must carry diamond pattern wheel chains suitable to be properly fitted to that vehicle and fit where directed.

*Vehicles transiting the resort without stopping do not require a permit. Transit time allowed is 30 minutes.

Cancellation / Refund Policy and General Conditions

• In general, there are no refunds on any Resort Entry purchases, including guest change of circumstances, the event of poor snow conditions or if any lift service or other facility is not operating or open.
• In the event of State Government directed COVID 19 travel restrictions that directly impacts the guest’s ability to travel, the Mt Hotham Resort Management Board will automatically refund those guests impacted, based on their eligibility for a refund by the postcode matched to their permit.
• The value of the refund will reflect the number of days the permit was valid during the declared lockdown. For example, a five-day permit that included two days of lockdown, will receive a pro-rata refund two days. A small admin fee may be retained by the RMB.
• If you are impacted by COVID restrictions and do not receive a refund in 14 - 21 days of the announcement, or if you have another query, please contact refunds@mthotham.com.au.

Transfers

• Day and multi-day resort entry permits are transferable no less than 24 hours prior to arrival. Guests may use their account to update their permit details. There is a $25 administration fee in person transaction.

General conditions

Resort Entry permits are purchased subject to the following additional conditions:-

• The Resort Entry permit entitles the vehicle day and/or overnight resort entry access to Mt Hotham for the day or dates purchased.
• The permit is only valid for the dates on the permit.
• The driver must comply with the directions of the Board under Alpine Resorts (Management) Regulations 2020 given at any time or from time to time in the interests of safety or for the management, protection or control of traffic at Mt Hotham.
• The driver must comply with the Regulations and directions relating to diamond pattern wheel chains.
• The driver must indemnify and keep indemnified the Mt Hotham Alpine Resort Management Board from and against any and all claims, losses, damage and liability (with civil or criminal) including any injury or death which is incurred by the Board as a result of the use of the vehicle at Mt Hotham whether by the driver, any person claiming under the driver or any third party.
• The driver and any person claiming under the driver releases the Board from and against any claim, loss, damage or liability (whether civil or criminal) including injury or death as a result of the use of the vehicle at Mt Hotham.
• If the customer has purchased the incorrect product, they will be required to pay the difference between the pre-purchased online amount and the actual value of their permit before being permitted entry.
• All passengers are advised to purchase their own travel insurance prior to travel.

Day, multi-day and season permits for private vehicles. School and group permits for larger vehicles.

Mt Hotham’s resort entry system is managed through cameras at the toll points. Your vehicle registration plates will be recorded and matched to your pre-purchased resort entry fee payment. You do not need to stop or print a ticket. If you have not pre-purchased a permit you can do so on mountain at Mt Hotham RMB.

If you travel directly through the resort from Dinner Plain/Omeo to Harrietville or Harrietville to Dinner Plain/Omeo and do not stop, you do not require a resort entry permit. Your resort exit point must differ from your resort entry point.

If you are passing through the resort to stay in Dinner Plain you don’t require a resort entry permit. However, if you stop at any time within the resort boundaries you are required to purchase a permit. If you are staying in Dinner Plain and are day-tripping into the resort you must purchase a permit.

Please contact us as soon as possible on (03) 5759 3550

An infringement notice will be issued to any vehicle stopping in the resort or to passengers on a bus who have not paid entry fees.

Access your Alpine Easy Access account and purchase a new permit before your current permit expires, for the additional days you wish to stay.

No this product is no longer available.

Yes, you will need a resort entry permit because Wangaratta Ski Club is located within the resort boundary.

If your vehicle will be parked outside the resort boundary, a permit is not required. If you are parked within the resort boundary such as at Diamantina Hut you will require a resort entry permit.

Yes, all vehicles stopping within the resort boundary must have a valid permit.

We accept payment by Visa and Mastercard only.

A tax invoice is automatically emailed to your registered email address when you purchase a permit.

Your mobile phone number is your account number. Providing your mobile number also allows us to send you significant road condition updates via SMS. 

You need to provide your vehicle’s number plate detail so a permit can be assigned to the vehicle. Our number plate recognition system notes your number plate detail and checks if you have a permit. If you have incorrectly entered the number plate detail your vehicle will be deemed as not having a parking permit and will incur an infringement notice.

The Alpine Easy Access system allows you to register multiple vehicles to your profile. For each permit purchased one vehicle is nominated. Vehicle details cannot be changed on an active permit. Permits become active when you enter the resort.

• In general, there are no refunds on any Resort Entry purchases, including guest change of circumstances, the event of poor snow conditions or if any lift service or other facility is not operating or open.

• In the event of State Government directed COVID 19 travel restrictions that directly impacts the guest’s ability to travel, the Mt Hotham Resort Management Board will automatically refund those guests impacted, based on their eligibility for a refund by the postcode matched to their permit.

• The value of the refund will reflect the number of days the permit was valid during the declared lockdown. For example, a five-day permit that included two days of lockdown, will receive a pro-rata refund two days. A small admin fee may be retained by the RMB.

• If you are impacted by COVID restrictions and do not receive a refund in 14 - 21 days of the announcement, or if you have another query, please contact refunds@mthotham.com.au.

•    Please note not all vehicles can fit wheel chains due to clearance issues. Check your vehicle manual before you leave home and make sure your vehicle is suitable for diamond pattern wheel chains. Vehicles that cannot fit chains are not permitted to enter the resort. 

Groups travelling into the Mt Hotham Resort by bus (i.e. a vehicle with the capacity to carry 12 or more people including the driver) can apply for a group resort entry permit.

Please refer to the Mt Hotham website for a full pricing schedule 

Resort entry permit fees are processed per person, per entry. If your group is staying outside the resort boundary resort entry fees are payable each time your group passes the resort entry points.

School groups travelling as part of a Department of Education excursion are offered the school’s concession rate, use the following guide to work out the ratio of complimentary teachers per student.
Primary School  5 students travelling: 1 complimentary teacher 
Any additional teachers will be charged at the student rate of $8.50 per person, per entry.

Our groups’ rate is only available to groups entering the resort on buses or minibuses with 12 or more seats (including the driver). Groups. Groups travelling in standard vehicles will have to book a resort entry permit using the Alpine Easy Access System.

No, the occupants of the car are not included in the group booking numbers.  The accompanying car will need to book a resort entry permit

If you have made a booking and your group numbers change before your arrival, please contact Mt Hotham RMB 7 days, 8am - 4.30pm on (03) 5759 3550 or email info@mthotham.com.au