How Can We Help?
Mount Hotham Resort Management
The Mt Hotham Visitor Services office provides visitor information including maps, local knowledge, great advice on how to make the most of your visit to Mt Hotham.
Our regular office hours are:
- Mon - Fri: 8am – 4.30pm
- Sat - Sun: Office closed
Our office hours in the lead up to the 2023/24 festive season will be as follows:
| Mon 11 Dec - Tues 12 Dec |
8am - 4.30pm |
| Wed 13 Dec |
Available via phone only 8am - 4.30pm |
| Thur 14 Dec |
8am - 4.30pm |
| Fri 15 Dec |
Available via phone only 8am - 4.30pm |
| Sat 16 - Sun 17 |
Office Closed |
| Mon 18 Dec - Fri 22 Dec |
Available via phone only 8am - 4.30pm |
| Sat 23 Dec - Fri 29 Dec |
Office Closed |
| Sat 30 Dec |
Available via phone only 8am - 4.30pm |
| Sun 31 Dec - Mon 1 Jan |
Office Closed |
From Tuesday 2 January, 2024, our office hours for the rest of summer will be:
- Mon - Fri: 8am – 4.30pm
- Sat: Available via phone only, 8am - 4.30pm
- Sun: Office closed.
Drop in and see us, located opposite the 'Hotham Central' building.
You can also contact us by emailing info@mthotham.com.au or giving us a call on (03) 5759 3550
If your enquiry is regarding:
Emergency contacts for the RMB, including contacts for gas emergencies, click here
Media requests click here
Parking infringements email fines@mthotham.com.au or call (03) 9058 6656
How Can We Help?
Visit the Mountain Hotham Skiing Company Help Centre to find the answers you need on lift tickets, lessons, rentals, events and more. Simply search the question you'd like an answer for,or explore information by category.
VISIT HOTHAM SKIING COMPANY HELP CENTRE
Can’t find your answers through our Help Centre? Please complete one of our contact forms so we can assist your further.
CONTACT MOUNT HOTHAM SKIING COMPANY
EPIC AUSTRALIA PASS ENQUIRY
If your enquiry is regarding:
Resort Entry Permits click here
Road Conditions click here
Village Transport click here
Ski Patrol click here
Media requests click here
The Mt Hotham Visitor Services office provides visitor information including maps, local knowledge, great advice on how to make the most of your visit to Mt Hotham and is currently open:
8am – 4.30pm, Mon - Fri.
Office closed, Sat - Sun.
Drop in and see us, located opposite the 'Hotham Central' building.
Emergencies - to report an LP Gas incident or emergency, please dial 000
For difficulties and faults with LP Gas, drinking water, waste collection or sewerage click here