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COVID-19 | Season Updates 

This page will provide updates from Mount Hotham Skiing Company and Mount Hotham Alpine Resort Management Board regarding the 2020 snow season at Hotham.

Updated 6 August 2020

Stage 3 restrictions for regional Victoria came into effect at 11:59pm Wednesday 5 August.

In addition to these restrictions, further directions have been provided by State Government specific to the Alpine Resorts:

A person who owns, controls or operates a facility in an alpine resort must not operate that facility for the purposes of allowing the members of the public to visit that facility during the restricted activity period. 

Note: this clause applies to facilities such as accommodation facilities, food and drink facilities and retail facilities in alpine resorts.

Further to this announcement, Mt Hotham must close to all visitors during the restricted activity period.  

Within this context, we have reviewed resort operations and wish to advise that the following changes will come into effect immediately.

Summary of changes

The resort will remain open to seasonal and year-round residents, for whom the Mount Hotham Resort Management Board (MHARMB) will continue to provide essential services. 

However, all visitor facing services will cease and any guests currently holidaying must return to their primary place of residence.

Visitor services will cease operating

Effective immediately, the Hotham toboggan park will be closed, and MHARMB will no longer manage or maintain the offering.

Cross country trails will be closed to the public and will only be groomed for emergency access purposes.

The downhill ski field area will remain closed. 

MHARMB will maintain a skeleton Ski Patrol service. 

The MHARMB office will remain open to provide key services to the community.  Contact is requested via phone or email.  MHARMB will not accept walk-ins and all visits must be pre-booked. 

As a result of the cessation of winter services, the Resort Entry fee will no longer be charged. However, the mandatory requirement to carry and fit diamond-pattern tyre chains if directed remains in place.

This information also applies to residents of Dinner Plain if they are not working at Hotham. Dinner Plain residents should not visit Hotham for exercise and should exercise in their local area.

Seasonal residents

Those living in the village before the restrictions began may remain. 

Mountain staff who no longer have employment may also continue to live in the village if they already have appropriate accommodation.

Please note that visitors on holiday who have an end date for their booking must leave now and return to their residence. 

Facilities and operations servicing the local community 

Mt Hotham hosts a year-round community, consisting of both seasonal and year-round residents. 

In accordance with the resort-specific directive, businesses will not be able to provide visitor facing services of any kind. However, resort businesses will still be able to service residents throughout the restricted activity period. These businesses must operate in alignment with standard Stage 3 operational guidelines provided by DHHS. 

Under the Stage 3 restrictions, residents can undertake outside exercise and sporting activities with one other person or their household members within the resort.  However, the Alpine National Park that borders much of Mt Hotham is closed, so residents must take this into consideration when embarking on exercise.  

The public toilets in the Transit Station will remain open.

We remind everyone that face coverings are now required for anyone over the age of 12 years whenever you leave your home, unless a lawful exception applies. For detailed information on face covering requirements, please visit the Department of Health and Human Services website.

MHARMB will maintain a skeleton Ski Patrol service, but we advise that for emergencies people contact 000. 

Snow clearing of car parks will continue and Vic Roads will continue clearing the Great Alpine Road for permitted through traffic.

The mandatory requirement to carry and fit diamond-pattern tyre chains if directed remains in place for residents.

Help stop the spread

We all need to play our part to slow the spread of coronavirus (COVID-19). By adhering to public health directions, we can help protect ourselves, our families and our communities.

Please visit www.coronavirus.vic.gov.au for up-to-date health information.


General FAQs

Can guests stay overnight in the resort?
Can I ski or board?
With the resort closed, do I still need to carry tyre chains?
Can I toboggan at Hotham?

Resort Entry - general

Hotham is closed, do we still have to pay Resort Entry?
I'd like a refund for my Resort Entry permit, what do I do?

Resort Entry - Season Pass

I want a refund on my Resort Entry season permit, what do I need to do?

Accommodation at Hotham

What if I need to cancel my accommodation booking?

UPDATE: Hotham will not reopen for Spring skiing and snowboarding

4 August 2020 - Vail Resorts today announced it will not reopen its lift operations at Falls Creek and Hotham for Spring skiing and snowboarding following the Victorian Government’s introduction of Stage 4 restrictions for Melbourne and Stage 3 restrictions for regional Victoria, which will be in place for six weeks. This announcement follows the Company’s decision on 9 July to suspend operations until at least 19 August, in line with the re-introduction of Stage 3 restrictions for greater Melbourne and the closure of the NSW border. 

“We made the decision to close Hotham and Falls Creek in early July to support the government’s efforts to slow the spread of COVID-19 and to prioritize the health of our employees, guests and community. It was certainly a difficult decision, which unfortunately has been reinforced by the worsening COVID-19 trends and the declaration of a State of Disaster in Victoria until 13 September,” said Pete Brulisauer, Senior Vice President and Chief Operating Officer of Vail Resorts Australia. “We are disappointed to mark the end of the season this way and extend our gratitude to our teams and the businesses in the local community who all worked incredibly hard to open this winter. We also want to thank our loyal guests for their patience and understanding; we look forward to welcoming them back to our resorts for the 2021 season.”    

Perisher will remain open and is unaffected by this decision, operating in accordance with COVID-19 restrictions in NSW.

Guests who retained their 2020 Epic Australia Pass planning to ski and board late season at Hotham and Falls Creek, may apply for a refund under Epic Coverage by emailing claims@epicaustraliapass.com.au.


LIFT OPERATIONS SUSPENDED FAQs

What impact do the new COVID-19 restrictions in Australia have on Hotham?
Why did you make the decision to suspend operations when Hotham is outside of the lockdown order for Metropolitan Melbourne?
The lockdown order is expected to last six weeks, ending 19 August. Will you open the resort once those restrictions are lifted?
What is the outlook for the remainder of the ski season in Australia?
I live in New South Wales but booked access reservations/purchased lift tickets for Hotham and/or Falls Creek, can I transfer my reservations to Perisher?
With Hotham suspending operations, does this mean that midweek pass holder reservations will be extended at Perisher?
I booked lift tickets/equipment hire/snow school lessons that I cannot use now. Will I be refunded?
I booked accommodations that I cannot use now. Will I be refunded?
I haven’t had a chance to use my 2020 Epic Australia Pass and I want to cancel it, how can I do that?
Can I still purchase an Epic Australia Pass?

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Lifts not operating

No spring skiing

Due to COVID-19 restrictions, lift operations will not reopen at Hotham for 2020.

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Hotham is closed to all visitors

Due to COVID-19 restrictions

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