A full range of lift tickets, lessons and rentals will be available this season including: 

• 2021 Epic Australia Pass 
• 1 – 7 Day Lift Tickets 
• Snowsports Lessons & Programs
  • Private Lessons (Adults & Kids) 
  • Adults Group Lessons 
  • Kids Group Lessons (Kids Club and Mighty Mites)
  • Daycare (advanced bookings essential)
  • Mount Hotham Race Squad, Hotham Freeski, Hotham Snowboarders 
• Ski & board equipment, helmet and clothing rental

A full range of lift tickets, lessons and rentals are now available for purchase in our online shop. Guests without a season pass will be required to purchase lift tickets online in advance as on-the-day lift ticket purchases at the resorts will not be available until further notice.

We do not anticipate 2021 Epic Australia Pass holders will need to make reservations to ski or ride at  Hotham this season. However, in the event the resorts need to manage capacity to allow for physical distancing, Vail Resorts may manage access through a reservation system that prioritises pass holders.

 We encourage guests to book online in advance to avoid disappointment as lift tickets and lessons may sell out.

We strongly recommend booking your Hotham accommodation online and well in advance of your planned travel dates. A great range of apartment and chalet accommodation options are now available through Hotham Holidays. Make sure to check the Terms and Conditions associated to your accommodation prior to booking.

Yes, we will have terrain parks this season. The location of each terrain park will be subject to terrain availability and lift access.

Yes, we will be announcing a schedule of COVID-safe winter events closer to the snow season.

We do not anticipate 2021 Epic Australia Pass holders will need to make reservations to ski or ride at Hotham this season. However, in the event the resorts need to manage capacity to allow for physical distancing, Vail Resorts may manage access through a reservation system that prioritises pass holders.

The Epic Australia Pass is off sale for 2021.

Checkout our bundles and latest deals for your snow holiday at Hotham.

Final balance payments for Epic Australia Passes will be taken on or around 3 May 2021.

See more frequently asked questions.

Yes, the Over 70s Season pass is now available for purchase & includes unlimited access to Hotham, Falls Creek and Perisher for the 2021 snow season. Click here to buy now.

• We will continue to operate within relevant Government regulations as and when they evolve relating to COVID-19 and resort operations. This may mean we need to operate with capacity limits at certain times of the season.
• Physical distancing will be actively promoted throughout our resorts in lift queues, on lifts, within indoor facilities and on transport. 
• We will continue to implement enhanced hygiene and cleaning protocols including staff training, provision of hand sanitisation stations.
• We are respectfully asking guests who are feeling unwell to not visit our resorts.
• Cash will not be accepted by outlets operated by us.
• We’re limiting venue occupancy to align with the Government’s regulations and using QR check-in codes at indoor venues. 
• We will adhere to limits on public gatherings and events.  
• We strongly recommend all guests to wear face coverings and adopt safe hygiene measures.
• We encourage guests to download and use the VIC State Services app to enable seamless check-in at venues for contact tracing related to coronavirus (COVID-19). Download the App here. 

• In the event of COVID-19 detection we will provide a coordinated response with the State Health Department. Although this process will be directed by the State Health department, it will likely involve isolation of the impacted guest or staff member and contact tracing support procedures to identify all at-risk people who may also be required to enter a period of quarantine.
• The resort will follow the directions of the State health Department to undertake reactive cleaning and sanitation protocols.

All lift tickets, lesson and rental reservations during the recent Vic lockdowns will be refunded. Our team are working hard to manage these affected guest bookings and process refunds as per our refunds and cancellations policy. Guests do not need to contact us to process refunds. 

Considering the current COVID-19 situation, we’ve made our cancellation policy simpler and more flexible than ever so you can book with complete confidence for the 2021 snow season. 

Key terms of our policy are summarised below and are applicable to all products except for the Epic Australia Pass .

• If requested 7 or more days prior to the earliest scheduled commencement date of any product or service within the booking: Change/cancellation is completed at no additional cost;
• If requested within 7 days and more than 48 hours prior to the earliest scheduled commencement date of any product of service within the booking: Change/cancellation will attract a fee of $50; and
• If requested within 48 hours of the earliest scheduled commencement date of any product or service within the booking: Change/cancellation will attract a fee of 100% of the total booking price.

Click here to find out more.

All lift tickets, lesson and rental reservations during the recent Vic lockdowns will be refunded. Our team are working hard to manage these affected guest bookings and process refunds as per our refunds and cancellations policy. Guests do not need to contact us to process refunds. 

If we are unable to provide you with the Lift Tickets, Lessons or Rental products and services that you have booked or the resort is closed as a result of COVID-19, we will provide you with a full refund. 

All lift tickets, lesson and rental reservations during the recent Vic lockdowns will be refunded. Our team are working hard to manage these affected guest bookings and process refunds as per our refunds and cancellations policy. Guests do not need to contact us to process refunds. 

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For all other COVID-19 cancellation requests outside of the lockdown periods, please note the following criteria and process.

Hotham will provide cancellation, change of dates, credit forward or full refund on all prepaid lift, lesson and rental products if;

• You, a family member or travelling companion contract COVID-19 and are unable to travel on your intended dates; OR
• Government policies due to COVID-19 prevent you from travelling on your intended dates; OR 
• Your transport is cancelled or disrupted due to COVID-19 preventing you from arriving in resort for your travel dates. 

If your circumstance meets any of the criteria listed above, please complete this form under 'Cancellation Request' to request cancellation. You will be required to provide supporting documentation such as a medical certificate when applying. All claims, with supporting documentation, are to be submitted no later than 24 hours prior to arrival. This policy is in addition to the standard booking terms and conditions provided by Vail Resorts Australia. 

If Hotham Holidays are unable to provide you with the accommodation that you have booked or the resort is closed as a result of COVID-19, we will provide you with a full refund.  

Hotham Holidays will provide cancellation, change of dates, credit forward or full refund on all prepaid accommodation if; 

• You, a family member or travelling companion contract COVID-19 and are unable to travel on your intended dates; OR
• Government policies due to COVID-19 prevent you from travelling on your intended dates; OR 
• Your transport is cancelled or disrupted due to COVID-19 preventing you from arriving in resort for your travel dates.

If your circumstance meets any of the criteria listed above, please e-mail Hotham Holidays (holidays@hotham.com.au) to request a reservation change, or cancellation.

You will be required to provide supporting documentation such as a medical certificate when applying for a cancellation or reservation change. All claims, with supporting documentation, are to be submitted no later than 24 hours prior to arrival.

This policy is in addition to the standard booking terms and conditions provided by Hotham Holidays. In the event of any inconsistencies between these, this policy shall take precedence. For Hotham Holidays Terms and Conditions please view here.

The use of QR codes to enable contact tracing in the event of a confirmed coronavirus (COVID-19) case is now mandatory for all Victorian businesses, and we ask that all visitors support Hotham businesses by scanning the QR codes every time they enter those businesses. 
 
Please note that all regional businesses are required to check residential locations before providing service. We appreciate your patience and understanding and ask that you treat all Mt Hotham staff with respect.

Yes. Testing is available at Mt Hotham from opening weekend, located in a demountable building near the Medical Centre operated by Alpine Health.

Please help protect our winter season – if you have virus-like symptoms, do not use the Village bus or visit any venues - get tested immediately and isolate until you are cleared to leave your residence. 

Cancellation / Refund Policy and General Conditions

• In general, there are no refunds on any Resort Entry purchases, including guest change of circumstances, the event of poor snow conditions or if any lift service or other facility is not operating or open.
• In the event of State Government directed COVID 19 travel restrictions that directly impacts the guest’s ability to travel, the Mt Hotham Resort Management Board will automatically refund those guests impacted, based on their eligibility for a refund by the postcode matched to their permit.
• The value of the refund will reflect the number of days the permit was valid during the declared lockdown. For example, a five-day permit that included two days of lockdown, will receive a pro-rata refund two days. A small admin fee may be retained by the RMB.
• If you are impacted by COVID restrictions and do not receive a refund in 14 - 21 days of the announcement, or if you have another query, please contact refunds@mthotham.com.au.