Hotham Holidays Fulltime Senior Supervisor
Hotham Skiing Company currently has a career advancing and rewarding role to work year round as the Senior Supervisor of the Hotham Holidays Reservations Centre. This is a fulltime role - Monday to Friday during the summer months and six days per week in winter.
This senior role offers the opportunity to assist in reaching sales targets and playing an integral role in the growth of the business through bookings of managed properties in the Hotham Holidays portfolio. This includes accommodation packages, lift tickets and upselling of additional guest needs such as hire and lessons, activities, meals and transport.
This role reports to the Sales & Marketing Manager and manages a small team of Reservations Consultants. The position liaises closely with the Property, Tickets and Marketing teams, as well as external wholesalers, on-mountain booking agents and guests.
In this position you will also:
• Manage a team of four staff across a seven day operation
• Develop rosters within budgets and provide regular tracking reports
• Coordinate the Hotham Holidays website and accommodation on hotham.com.au
• Train new staff and lead a team of seasonal workers with staggered starts
• Prepare packages for sales promotions including the annual Hotham brochure
To be successful you will have experience in a travel agency, hotel reservations or in-house corporate reservations. You will be professional, reliable and able to motivate a team. You must possess excellent communication skills, both written and verbal, have strong computing skills and a working knowledge of spreadsheets, databases, websites and tracking reports. Your knowledge of seasonal holiday destinations will be highly regarded.
This is a fulltime position and offers a unique, fun and friendly work environment. As a full time employee during the winter you will be entitled to a 2011 ski lift pass, free ski or board group lessons plus great staff discounts and incentives.
Start date is flexible for the right candidate.
To apply please email your resume to firstname.lastname@example.org
For further information or to obtain a position description please call 03 5759 4444.
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