Mount Hotham

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Guest Services

Say hello to Team Hotham.

When you move around the resort you’ll soon be surprised how many uniforms you see sporting the familiar Hotham logo. With more than 500 staff members across the resort during the winter months from snowsports instructors, towies, snow groomers, bus drivers and snowmakers, to food and beverage operators, snow clearers, ski patrollers, bootfitters and ticket sellers... oh and Harry the Dragon; you certainly see that we are focused on making sure your holiday is as enjoyable as possible. Why? Because we want you back year after year after year. If you're happy we're happy.

Our Guest Services team are always on hand to help, and the team are passionate about the resort and ensuring you have the holiday you’ve imagined.  Additional guest services staff are also in the village to assist with you with the resort entry system, Alpine Easy Access.  Easily identifiable in their bright orange jackets, you can find them in the Corral Day Carpark seven days a week and on select village buses. Feel free to approach them if you require any information about Hotham.

Alternatively you can visit the Guest Services desk in Hotham Central (03) 5759 4470 or the Resort Management Board office located directly across the road (03) 5759 3550.