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Mount Hotham Alpine Resort Management Board


Guest Services (seasonal)


Would you like to Share an Amazing Alpine Experience and work in one of Australia’s premier Alpine destinations?

Mount Hotham Alpine Resort is one of Victoria’s premier alpine recreation destinations.  It holds the unique position of being the highest alpine village in Australia and the reputation of being the Resort for “serious” skiers and boarders.

The Mount Hotham Alpine Resort Management Board is a State Government Statutory Authority responsible for the overall operation of the Mount Hotham Resort. 

The services provided by the Board include intra-village bus transport, ski patrol, traffic & parking management, snow clearing, cross-country ski trail grooming, Crown lease administration, utilities & infrastructure (potable water supply, sewerage, garbage collection, drainage, and roads), local council services and community & public facilities.


Guest Services

This position is the first face to face contact that our guests will have with anyone on Mount Hotham. Staff in these positions represent the mountain and Mount Hotham Alpine Resort Management Board.  Located in the village, Guest service staff are responsible for assisting guests with purchasing resort entry permits and providing visitor information.

Staff in these positions represent the mountain and the Mount Hotham Alpine Resort Management Board.  Customer service is of the highest priority for all resort staff, and everyone is expected to wear a smile to work.

Candidate Requirements

  • Proven experience in the Customer Service industry;
  • Friendly, open, helpful personalities;
  • Excellent communication skills;
  • Computer literacy;
  • Ability to handle pressure effectively;
  • Highest regard for personal appearance and presentation;
  • Car licence;
  • Work autonomously.

By Email: Human Resources at

By Fax: Human Resources at (03) 5759 3693

All applicants will receive a receipt of application. Successful applicants will be contacted for an interview in due course after the application closure date. Interviews will be held at Mount Hotham.


Please note that the winter season officially starts on Saturday 10th June and concludes on Sunday 1st October 2017 (training will take place prior to the commencement of the season).  Snow operations employees are hired specifically for the declared snow season. They are appointed for the delivery of services to the snow season program and the term of their appointment is linked to resort labour requirements which in turn is linked to snow fall, snow depth, weather conditions and visitor numbers.  


Mount Hotham Alpine Resort Management Board is committed to providing equal opportunity employment opportunities to candidates and employees without regard to race, religion, creed, age, sex, height, weight, marital status, disability unrelated to an individual’s ability to perform adequately, national origin citizenship, ancestry, or any other characteristic protected by law.