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Zirky Mount Hotham Seasonal Winter Employment

 

Located right at the top of Hotham’s slopes, Zirky’s is a family owned hotel renowned for its personal service, alpine ambience, and fabulous local food and wine. The lodge consist of 30 apartments, Guest Rooms, Bar, Bistro, Café, Sports Shop and Ski Hire.

WINTER POSITIONS – June to Sept 2017

If you are a hospitality or retail professional, interested in joining a team passionate about giving customers a memorable experience then we want to hear from you. Accommodation available for successful applicants. Applications are now open for the following positions for this coming winter;

  • CHEFS MUTIPLE LEVELS & KITCHEN HANDS - Consisting 3 different outlets, all chefs must work as a team with a high focus on preparing, producing and serving food to an exceptional standard.
  • GUEST SERVICES ATTENDANT/FRONT OFFICE RECEPTION - We require an exceptional customer agent who has financial accounting skills
  • F&B ATTENDANTS & SUPERVISORS- We are seeking experienced and confident food and beverage attendants to fill positions in the bar, bistro, café and a la carte restaurant.
  • BARISTAS – We require Barista’s who are able to maintain a high quality and consistency coffee and serve the correct coffee in order and in a timely manner while maintaining quality presentation.
  • HOUSEKEEPING – Housekeepers required for the apartments and guest rooms, Public Area Attendants required for commercial areas
  • RENTAL TECNICIAN – We require attendants to assist our guests with their ski and snowboard equipment selection and fitting.
  • RETAIL ATTENDANT – We require a motivated, enthusiastic sales person with prior retail experience.

Full Job Descriptions available for all positions on request please email info@zirkys.com.au

Positions commence during June and will continue until mid to end of September. Please forward cover letter and resume to info@zirkys.com.au 

BRIEF POSITION OULINES

Chefs Multiple Levels and & Kitchen hands

We requires a number of qualified and experienced chefs to fill various positions in our food & beverage outlets.

Consisting of 3 different outlets, all chefs must work as a team with a high focus on preparing, producing and serving food to an exceptional standard.

All Chefs need to:

  • Be familiar with the other kitchen sections, promoting flexibility and productivity.
  • Follow procedures according to stipulated department and company policies.
  • Maintain strict hygiene and safety procedures
  • Take responsibility for various aspects of the kitchen as directed.
  • Prepare, present and cook to established standards and/or recipes with a sense of urgency.
  • Check all food is stored and handled as per current food health and hygiene regulations.
  • Ensure that work area, equipment and section is kept clean at all times, in accordance with current health and hygiene regulations
  • Monitor daily kitchen food and product requirements and advise the supervisor of these well in advance.

 

Chefs will need to align their experiences and skills with the different offerings from bistro to exceptional quality in our a la carte dining restaurant. From junior chefs to head chef, applicants should understand their abilities and the necessary criteria to meet one of the current positions before applying:

 

  • Breakfast Chef
  • Demi Chef
  • Commis Chef
  • Kitchen Hands
  • Baker

 

 

 

All kitchen hands need to:

  • To assist the kitchen brigade in ensuring that all kitchen areas are kept clean and tidy at all times.
  • Ensure that all F&B outlets are provided with clean and sanitised operating equipment.
  • To utilise food handling techniques which are in line with current Health and Hygiene regulations.

 

Guest Services Agent/Front Office Reception

Zirky’s requires exceptional customer agent to commence May 2017. To succeed in this role all applications must offer the highest level for customer service to our guests at all times. Applicants considering working in this hotel must have relevant experience in a similar rated Hotel and have some book keeping/accounting experience.

Before applying for this position, ensure your skills and experiences meet the requirement of the below positions through satisfying the following criteria:

  • Use of effective Front Office skills to provide efficient service for guest registration and departure; maintain accurate guest accounts and provide accurate, helpful information.
  • Attend to all incoming calls in a professional and polite manner, constantly striving to provide exceptional customer satisfaction
  • Effective management of daily reconciliation of the Hotel’s trading including the checking and preparation of reports and statistical information in accordance with service standards and auditing procedures.
  • Ensure strict procedures are followed for all cash/credit, cheque transactions, accounting and banking procedures, issue of keys and guest confidentiality.

 

Food & Beverage Attendants and Supervisors

 

Zirky’s are seeking food and beverage attendants to work during the 2017 winter season.

Attendants applying for positions should match their skills and experiences with our various outlets. From bistro, bar, café and a la carte service, we are seeking experienced and confident people to fill positions in bar, food and general F&B positions.

Skills Required for F&B Attendant:

  • Delivery of professional, friendly and efficient food and beverage service that exceeds the guests’ expectations.
  • Cash handling and knowledge of POS systems.
  • Strong team work and communication
  • Strong table service skills including waiting on tables in a la carte restaurants.
  • Strong bar staff with product knowledge and cocktail training will be regarded.
  • Baristas who make exceptional coffees all the time, every time.
  • Ability to respond to varying customer needs
  • Ability to manage service areas to maximize traffic flow and maintain cleanliness.
  • Responsible Serving of Alcohol (RSA).

 

Housekeeping/ Public Areas Attendant

A great opportunity exists for highly motivated individuals to join the Zirky’s housekeeping team for the 2017 season.

Housekeeping positions require competent individuals to:

  • Work as part of the Housekeeping team to ensure the standards of cleanliness and guest care outlined by Company policies and procedures are met.
  • Ensure security of guest rooms and keys.
  • Assist in the daily cleaning of apartments and designed staff and public areas to maintain standards
  • Ensure the safe and effective use of cleaning materials and equipment as specified by the manufacturers and procedures manual.
  • Ensure the correct handling of guest laundry and lost property.
  • Respond to special requests with a sense of urgency.
  • Ensure VIP rooms have correct amenities as requested by Front Office.

 

Public Area attendants are expected to:

  • Carry out allocated cleaning duties, achieving established standards of cleanliness and presentation to meet guest’s expectations in regard to the cleanliness of the non-room areas and standards for back of house areas.
  • Clean all back of house areas with the exception of the kitchen and stores.
  • Clean and maintain public washrooms / toilets.
  • Carry out programmed / regular cleaning duties as allocated.
  • Use and clean equipment with care, reporting any defective equipment as set down in procedures manual.
  • Ensure the security of keys and public / back of house areas at all times by adherence to security procedures.
  • Report any suspicious persons or items to Supervisor.

Ski & Snowboard Rental Attendant

As a member of our hire team you will be required to assist our guests with selection and fitting of ski or snowboard equipment in accordance with their experience and their requirements. You need to communicate effectively with guests to ensure you identify their needs and the best equipment option for their ability. Other duties include retail hard good sales and maintenance of the rental fleet.

Previous ski rental experience or experience within a busy retail environment would be an advantage but is not essential. You must work well with a team and a passion for skiing and snowboarding is an advantage.

Strong organisation skills required as you need to be able to organise our guests in an efficient, courteous manner in extremely busy situations.

Retail Attendant

Seeking a professional well presented, outgoing and confident person who loves to sell. Zirkys Sports shop sells a range of casual clothing and outerwear.

We are seeking a people with:

  • Previous sales experience
  • A passion for delivering superior customer service
  • Visual merchandising experience
  • A passion for styling and a keen eye for detail
  • Great communication skills, enthusiasm and initiative

 

Barista’s

We require Barista’s who are able to maintain high quality and consistency in the coffees and hot drinks they serve, providing personalised service in order and in a timely manner whilst maintaining high quality presentations.

You will also need to ensure service and preparation areas are hygienic, tidy and organised at all times.

We're looking for people with:

  • Hospitality qualifications or previous customer service experience
  • Victorian RSA Qualification
  • High quality and consistent barista skills
  • Dedication and pride towards the coffees you produce and serve
  • Some basic food preparation skills will be expected
  • Food Safety Handlers certificate will be an advantage
  • Resilience and ability to work under pressure
  • Concern for quality and standards
  • Previous experience in high volume establishments will be a significant advantage