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The 2014 Survey Results Are In

The 2014 Survey Results Are In

Traditionally filling in a survey can be a drag and is there ever really a winner??? Well it paid off for Monique Agnew of Montrose, Victoria who has won a Mount Hotham Season Resort Entry Permit and a brand new pair of K2 170cm AMP 80XTI Skis with Marker MOD MXC 12.0 bindings simply by purchasing a resort entry permit and filling out a short visitor survey online.

When purchasing a 2014 resort entry permit for Mt Hotham, guests were sent an email with a link to complete a short visitor survey which will help improve the visitor experience at Mt Hotham. The incentive to complete the survey was to win a pair of K2 Skis and Marker Bindings along with a 2015 Season Resort Entry Permit for your chosen vehicle.  

The lucky winner Monique has been skiing since 1994 and visiting Hotham to ski and board since 2005. Monique says “The reason I choose to ski at Hotham is that there is no better feeling than standing at the top of Heavenly Valley Chairlift and seeing a perfect drop onto freshly groomed runs. Best place in the world.” Monique will again visit Hotham this year to have fun on her new skis down her favourite run, Gun Barrel in Heavenly Valley.  

Monique purchased her Resort Entry Permit on Alpine Easy Access, the fast and easy way to purchase a Resort Entry Permit online for your vehicle for Mt Hotham during the winter season. Remember all vehicles stopping in a Victorian Alpine Resort must have a valid authorized Resort Entry Permit. Day, Multi-day and Season Resort Entry Permits are available through the online system allowing guests to purchase prior to or immediately upon arrival, alleviating the need to queue at an entry booth to purchase an entry permit, giving guests more time on the snow and less time in the car.

Alpine Easy Access is smart phone compatible allowing you to purchase as you travel to Mount Hotham giving you flexibility and a stress free holiday.

The visitor experience at Hotham is paramount and as a gauge of how well we as a resort perform we initiated a comprehensive online survey in conjunction with ARCC to gather this information. Of the 3500 resonance the majority indicated that they thoroughly enjoyed their Hotham experience although there are always ways to improve our customer service delivery an example of which is that we are providing for the 2015 season an afterhours guest service hut in the Corral Car Park where guests arriving late to the mountain can see a friendly face and find information about where to park and directions throughout the resort.

Purchase your 2015 Mt Hotham Resort Entry Permit online at for your chance to win a 2016 Mt Hotham Season Resort Entry Permit and a new pair of skis!

It might be a drag filling out a survey but it is very valuable for us as a resort and it can have its benefits as Monique will tell you on the slopes this winter with her brand new pair of K2 Skis!

12 June 2015